With a proven track record of building products from the ground up at industry giants like Meta, Nutanix, and Amazon, I excel at turning vision into reality. My expertise in product strategy, development, and launch has consistently delivered exceptional results. At Nutanix, I spearheaded the engineering of the Support portal, which achieved an impressive 90+ customer NPS and earned recognition as one of the top Support sites for two consecutive years. As the leader of Support Engineering across the US, Mexico, and India, I successfully managed global teams to drive customer satisfaction and loyalty. Currently, I'm pushing the boundaries of innovation at Meta, developing cutting-edge AR/VR products that are redefining the future of technology.