Today each organization’s front desk receives several emails which requires manual customer support attention to relay it to respective teams for further triage. I would like to present a solution utilizing AI how we can actually without going through each email can forward to respective internal teams by reading sent email brands and content. Analyzing emails currently is a manual activity and in case if wrong analysis being done by Front Desk team it leads to continuous email threads. I would present an innovative solution to both of these challenges utilizing AI. I have implemented this solution in my organization for distinguishing 32 clients emails and this solution proved very helpful in savings time and providing correct data analysis.