When done correctly, in-product feedback programs are a fantastic way to interact with your users. They are especially valuable for B2B2C products, or other situations where access to users is limited. In-product feedback can be used for tracking metrics across time, understanding new features and alerting you to problems in real time. It is a valuable tool for interpreting and understanding your platform’s data. Additionally, this kind of feedback can bring immeasurable value to both your product and go-to market organizations, as well as creating opportunities for collaboration between the two. While these programs are beneficial, one must be careful to implement them in such a way that they do not negatively impact UX. [color=#111111][color=#111111][size=2][font=Verdana, Arial, Helvetica, sans-serif][size=2][font=Verdana, Arial, Helvetica, sans-serif][h2][/font][/size][/font][/size][/color][/color][b][color=#111111][size=2][font=Verdana, Arial, Helvetica, sans-serif][color=#111111][size=2][font=Verdana, Arial, Helvetica, sans-serif][url=https://drive.google.com/file/d/1oIfR5oYJO5XVQjtMwhT3KPOSljRQLBv_/view?usp=drivesdk]Slides[/url][/font][/size][/color][/font][/size][/color][/b][color=#111111][color=#111111][size=2][font=Verdana, Arial, Helvetica, sans-serif][size=2][font=Verdana, Arial, Helvetica, sans-serif][/h2][/font][/size][/font][/size][/color][/color]